Accessibility

The Fox Theater Accessibility Information

At the Fox, we are committed to making our venue and live experiences inclusive and accessible to everyone. For more questions or information not mentioned below, please contact us before your visit at RiversideLive@LiveNation.com or call us at 951-779-9800.

Arrival & Accessible Entrances:

The North Lobby 1 entrance at the Fox, located next to the food lab, is fully accessible. If you hold a VIP ticket for our Encore Club, elevators and lifts are available at multiple points in our lobby. Please inform a member of our guest services staff if you need assistance, and they will escort you. This entrance is closest to accessible parking.

Restrooms:

Accessible restrooms are located on the lobby level of the Fox. Additionally, fully accessible restrooms can be found on the Mezzanine level via the elevators.

Concession Stands:

All concession stands at the Fox are accessible. Some locations may not have lowered counters, but our staff is available to assist wherever help is needed.

Ticketing:

Accessible tickets can be purchased online at www.livenation.com. You do not need to call the Box Office to place an order, as all of our accessible tickets are available through our website. Look for the accessible logo on the Find Tickets page to view all available accessible seats. While we offer accessible seating in every price range, please note that these tickets can sell out quickly. If accessible tickets are sold out, you may purchase a General Admission ticket, and we will do our best to accommodate you on the day of the show. Accessible seating is assigned on a first-come, first-served basis once the box office opens on event day. Accessible seating areas are located in both the Orchestra and Mezzanine sections.

Accessible Parking:

The Fox does not own or operate any parking facilities in the area. Nearby accessible parking options are located at 3601 Market St, Riverside, CA 92501, and 3750 Market St, Riverside, CA 92501. Additional parking may also be available behind the venue. These lots are paved, but you may need to cross streets to reach the venue. Please follow the signage to accessible parking spots and check the lot for payment requirements.

Medication Needs:

If you need to enter the Fox with prescribed medication, it must be in its original container, clearly labeled with your name, which must match a valid photo ID. If the medication is not in a labeled container, we may request documentation to verify the necessity of the medication upon entry. Please only bring what is needed for the duration of the event, as we cannot store medications. Over-the-counter medications must also be in their original packaging.

Dietary Needs:

The Fox takes pride in offering a variety of choices for guests with special dietary needs. If you have specific dietary concerns, please request to speak with a member of our Food & Beverage team. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that all requests can be met.

Service Animals:

At the Fox, we have specific guidelines to ensure that all guests and their service animals are supported throughout their visit. Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses trained to perform tasks related to a person’s disability. The tasks performed by the animal must be directly related to the person’s disability. Service animals must be housebroken and properly controlled at all times, which may include the use of a harness or leash. Our venue employees are not responsible for the care or supervision of service animals. Comfort or emotional support animals are not considered service animals under the ADA. If your service animal needs access to a relief area, please contact a member of the guest services team for assistance.

Sign Language Interpretation:

The Fox offers sign language interpretation upon request. Requests must be submitted at least two weeks prior to the event date. To make a request, please email RiversideLive@LiveNation.com, including the number of guests needing interpretation and your ticket type. Requests are subject to the availability of interpreters.

Assistive Listening Devices:

Upon your arrival, please see the box office to obtain an Assistive Listening Device (ALD). A photo ID will be required in exchange for the device. Please confirm the availability of these devices prior to your visit by contacting us.

Mobility Device Storage:

Please note that the Fox does not offer storage for mobility devices such as wheelchairs, walkers, or canes. If you need access to your mobility device during the event, please contact a member of the guest services team. There is limited electrical connectivity in the venue. Please reach out to us for more information before your visit.