Accessibility

Fox does not own or operate any parking facilities in the area. Nearby accessible parking options are located at 3601 Market St, Riverside, CA 92501, and 3750 Market St, Riverside, CA 92501.

Additional parking may also be available behind the venue. These lots are paved, but you may need to cross streets to reach the venue. Please follow the signage to accessible parking spots and check the lot for payment requirements.

The North Lobby 1 entrance at Fox, located next to the food lab, is fully accessible. If you hold a VIP ticket for our Encore Club, elevators and lifts are available at multiple points in our lobby. Please inform a member of our guest services staff if you need assistance, and they will escort you. This entrance is closest to accessible parking.

Upon your arrival, please see the box office to obtain an Assistive Listening Device (ALD). A photo ID will be required in exchange for the device. Please confirm the availability of these devices prior to your visit by contacting us.

All concession stands at Fox are accessible. Some locations may not have lowered counters, but our staff is available to assist wherever help is needed.

Fox takes pride in offering a variety of choices for guests with special dietary needs. If you have specific dietary concerns, please request to speak with a member of our Food & Beverage team. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that all requests can be met.

If you need to enter Fox with prescribed medication, it must be in its original container, clearly labeled with your name, which must match a valid photo ID. If the medication is not in a labeled container, we may request documentation to verify the necessity of the medication upon entry. Please only bring what is needed for the duration of the event, as we cannot store medications. Over-the-counter medications must also be in their original packaging.

Please note that Fox does not offer storage for mobility devices such as wheelchairs, walkers, or canes. If you need access to your mobility device during the event, please contact a member of the guest services team. There is limited electrical connectivity in the venue. Please reach out to us for more information before your visit.

Accessible restrooms are located on the lobby level of Fox. Additionally, fully accessible restrooms can be found on the Mezzanine level via the elevators.

At Fox, we have specific guidelines to ensure that all guests and their service animals are supported throughout their visit. Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

Fox offers sign language interpretation upon request. Requests must be submitted at least two weeks prior to the event date. To make a request, please email RiversideLive@LiveNation.com, including the number of guests needing interpretation and your ticket type. Requests are subject to the availability of interpreters.

Accessible tickets can be purchased online at www.livenation.com. You do not need to call the Box Office to place an order, as all of our accessible tickets are available through our website. Look for the accessible logo on the Find Tickets page to view all available accessible seats. While we offer accessible seating in every price range, please note that these tickets can sell out quickly. If accessible tickets are sold out, you may purchase a General Admission ticket, and we will do our best to accommodate you on the day of the show.

Accessible seating is assigned on a first-come, first-served basis once the box office opens on event day. Accessible seating areas are located in both the Orchestra and Mezzanine sections.